Client
Greenleaf Café
Industry
Hospitality
We built
Order capture bot
Live in
1 week
Greenleaf takes lunch and catering orders by phone. At rush hour, staff couldn't pick up, and around 30 orders a week were simply lost.
Written orders were sometimes wrong, and catering enquiries got forgotten.
About 30 missed phone orders a week
Orders written on paper, often misread
Catering enquiries followed up late
We built an order capture bot that answers the phone, takes orders from the live menu, confirms them by text and sends them straight to the kitchen screen.
Catering enquiries get a quote and a follow-up automatically.
Every call answered, even at rush hour
Orders taken from the live menu
Text confirmations with pick-up times
Catering quotes sent the same day
No more missed orders, and the kitchen gets clear, correct tickets. The system paid for itself within two months.
5.7× return in year one
Missed orders went from 30 a week to 0
Catering bookings up 22%
The phone used to stress everyone out at lunch. Now it just works.
Sam Carter · Owner, Greenleaf Café
The service behind this result
