Client
Lumen Realty
Industry
Real estate
We built
Booking assistant
Live in
2 weeks
Lumen's agents spent around six hours a week arranging viewings: back-and-forth calls, clashing diaries and last-minute cancellations.
Buyers who couldn't get a slot quickly often viewed with another agent first.
6 hours a week spent arranging viewings
1 in 5 viewings missed or cancelled late
No way to fill cancelled slots quickly
We built a booking assistant that shows buyers live viewing slots for each property, books them and sends reminders by text.
When someone cancels, the slot is offered to the next buyer on the waiting list automatically.
Live viewing slots on every listing
Text confirmations and day-before reminders
Automatic waiting list for popular properties
Agent diaries kept in sync
Viewings book themselves, day or night, and cancelled slots rarely stay empty.
40% more viewings each month
No-shows down by half
Agents got their 6 hours a week back
Buyers book viewings at 11pm now. We just turn up.
Tom Reyes · Director, Lumen Realty
The service behind this result
