Client
Brightline Electrical
Industry
Electrical contractor
We built
Invoice and reminder flow
Live in
10 days
Brightline's electricians finished jobs on Friday, but invoices often went out the following week, typed up from job sheets.
Late payers were chased by phone when someone remembered, and cash flow was tight every month.
Invoices sent 5 days after the job on average
Customers paid in 41 days on average
Hours a week spent chasing payments
We built an invoicing flow that creates the invoice the moment a job is marked done, sends it with a pay-now link, and follows up politely until it's paid.
Every payment is matched in Xero automatically, and anything overdue for 30 days is flagged to the office.
Connected to their job app, Xero and Stripe
Friendly reminders at 7, 14 and 21 days
Payments matched in the books without anyone touching them
Invoices now go out the same day, most customers pay online, and nobody in the office chases payments any more.
Average days to get paid down from 41 to 12
£48k a year chased without a phone call
Around 6 hours a week back for the office
I haven't sent a 'just checking in' email in months.
Hannah Reid · Director, Brightline Electrical
The service behind this result
